Cancellation and Refund Policy
Thank you for choosing Forge Spark! We appreciate your interest in our digital products.
**Please note:** Due to the nature of digital products, **we do not offer refunds** after a purchase is complete.
Why No Refunds?
Once a digital product is downloaded or accessed, it cannot be retrieved. We strive to provide detailed descriptions and previews of all our products to ensure you understand what you’re purchasing.
Cancellation
While we don’t offer refunds, you can still cancel your purchase **before** the digital product is downloaded or accessed.
How to Cancel
- **Contact Us:** Send an email to our support team at [email protected] with the subject line “Cancellation Request – [Your Order Number].”
- **Include Information:** In your email, please include your full name, the email address associated with your purchase, and the order number.
Processing Time
Once we receive your cancellation request, we will review it and process the cancellation within 5 business days. You will receive a confirmation email once the cancellation is complete.
Before You Purchase
We encourage you to carefully review the product descriptions and previews before making a purchase. If you have any questions about a specific product, please don’t hesitate to contact our support team at [email address removed]
We appreciate your understanding!